Customer Service


Our History

We have rapidly built a solid reputation as a provider of compassionate, affordable and reliable in home personal care services. Our people are our greatest asset!

We strive to hire the most qualified, passionate and committed staff available. Many of our team members are pursing advanced degrees in the healthcare field and truly value the time they spend with our clients and the benefit it brings both to the client as well as their own personal experience.

Our services are designed to provide as much or as little assistance as you need when you need it most. We do not rely on long term contracts and complicated business, we work closely with the entire family to ensure everyone is comfortable that the right amount of assistance is being provided. Taking into account needs and cost, we work closely with family members providing care to ensure a complete support system is in place.

Our Leadership Team


Our services start with the strength of our team that interact with our clients and their families on a daily basis.

With our affiliations at Wayne State University and other local institutions we focus our staff recruiting efforts on students that are pursuing advanced degrees in health care. Many of our aides are pursuing degrees in therapy, nursing, pharmacy or physician assistant at local universities. We find that they have already committed their life’s work to caring for others! This ensures that we have a team that is not only clinically skilled in their trade but also possess the passion we look for in our team members.

Activities of Daily Living

Many of the services we offer focus on the activities of daily living (ADLs) that are crucial to enable our clients to live as independently as possible while retaining their personal dignity.

Our aides assist with daily personal care, dining and medication reminders or full medication management. Our experience has shown that a high percentage of declines in health are caused by lack of attention to these simple daily living needs. We work closely with skilled nursing and therapy from our sister companies to assist with interventions such as strengthening, memory care, balance improvement and wound care.

At Quality Private Care we work closely with the family and the client to determine the level of care required!

To accomplish this we conduct a comprehensive needs assessment with the client and their family. We build a program of services that best fits your budget and meets your needs! We offer a selection of fixed price services to our clients in Independent Living Communities and an hourly fee schedule for those living in their homes.

Commonly Requested Services

Companion Care – We provide one-on-one care for clients that require constant assistance with their daily activities. We can provide male or female companions 24×7 or as needed.

Medication Management – We coordinate medications for our clients starting with receiving scripts from your doctor to onsite delivery by our partnered pharmacy. Our Registered Nurse and Medication Technicians ensure that all medication changes are managed and communicated to the entire staff.

Morning and Evening Care – Starting and ending your day with personal care assistance to ensure that you look and feel your best are crucial to a positive attitude. We provide grooming and meal assistance to ensure that our clients are participating in activities during the day and getting the nutrition they require. Many of our clients find that after using this service they are able to provide for themselves once a routine is established.

Shower Assistance – Showers are a high risk activity for many of our clients. We provide gender appropriate staff and required equipment to give peace of mind to our clients during this uncomfortable and dangerous activity. Compassion for personal dignity and independence are emphasized with our staff.

To see all our service plans with detailed descriptions click on the link below